Cnet ran this interesting comparison:
Failure rates
That’s good for me, I own an Iphone. It’s cool to some degree. The internet stuff rocks, the video recording is non-existant. I like to take lots of pics, having no flash is a bummer. Other than that, I was loving it. That is, until the ringer broke. They had two solutions, mail in my old one, or take it to an Apple store.
That is the problem. No one wants to go without their phone for the week or so it would take to mail it in and get the new one back, THEN have to get it activated. So, plan B is the only real option. In my case, I was presented the options of going to Knoxville, Louisville, or Cincinnati. Sounds reasonable. It’s not. They are all about three hours from my home. That’s an all-day trip for me. Being as it has to be done during business hours, it presents a conflict with work. I managed to balance the two and do some work in an office near Cincinnati. However, I hit a traffic jam on the way home. To get my phone fixed, I spent eight hours on the road. I was not a happy camper.
What really gets my goat about this arrangement is I bought the phone in my local town. The AT&T store is next to a popular restaurant I enjoy. It was no problem to buy at all. Very convenient, very friendly staff. What they don’t tell you at AT&T is the only thing they can do is sell you the phone.
I don’t know how Treo and Blackberry handle repairs. I can just tell you that if you don’t live in a city, beware of the Iphone. And, I would recommend not even fooling with an Iphone if you live in Alaska.
Simple fix here, Apple. Allow AT&T to handle replacements.
Duh.
Category: Technology | Tagged with apple, apple store, AT&T, blackberry, failure rates, iphone, treo
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This entry was posted on Monday, November 10th, 2008 at 12:25 pm and is filed under Technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
That really sucks. Hey, do you have any of those neat apps they keep showing on the commercials? I think the restaurant finder looks kinda cool.
Yeah, it’s got neat apps. My favorite one is something called Revlite. It can read your car’s diagnostics via wi-fi and allow instant diagnosis of problems. I use the wordpress app to check on comments and stuff here and have posted a few comments from it. I also play a lot with the facebook, myspace, and solitair apps. The GPS is way cool when used in the apps and does lots of tricks like showing you movie listings wherever you are, businesses you’re looking for ( restaurants ), weather, whatever. As I said, the internet part of the Iphone rocks. The camera sucks, and I had grown accustomed to voice recognition to make my calls, which the Iphone is totally incapable of doing at this time. I’m sure apps will cover some those blaring omissions, but without the flash, the camera will never be fully functional. So, I see a new and improved Iphone desperately needed before it can become the must-have gadget that I was originally led to believe it was.
Thought you might be interested in these
http://dvice.com/archives/2008/11/10_best_useless.php#more
I’m not sure how they picked their top 10. If you go to Apple Apps, there are TONS of useless apps. Can’t forget the one that was selling for something like $99,999.99 that did nothing but display the Apple logo all prettied up! My favorite I suppose is Coin Toss. I actually use it tho, so probably doesn’t count. It is however, all that the name implies. Now, if they can monitor the sound on the Iphone through an app, I’d gladly pay for something useful like voice recognition dialing.